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Qadr Matchmakers

Privacy Policy

QADR MATCHMAKERS PRIVACY POLICY

Effective Date: January 1st, 2025

1. Introduction

Welcome to Qadr Matchmakers (“we,” “our,” or “us”). Your privacy is important to us. This Privacy Policy explains how we collect, use, and protect your personal information when you use our services or visit our website (the “Site”). Please read it carefully. If you do not agree with this policy, we kindly ask that you do not use our services.

2. Information We Collect

We may collect and process the following types of information:

a. Device Information

  • Purpose: To load the Site accurately for you, and to perform analytics on Site usage to improve performance.
  • Source: Collected automatically when you access our Site using cookies, log files, web beacons, tags, or pixels.
  • Disclosure: Shared with our processor, Shopify.
  • Examples: Web browser version, IP address, time zone, cookie information, viewed products/pages, search terms, and site interactions.

b. Order Information

  • Purpose: To fulfill orders, process payments, provide confirmations and invoices, detect fraud, and offer relevant updates.
  • Source: Collected directly from you.
  • Disclosure: Shared with our processor, Stripe.
  • Examples: Name, billing/shipping address, email, phone number, payment details.

c. Customer Support Information

  • Purpose: To provide customer service and respond to inquiries.
  • Source: Collected directly from you.
  • Disclosure: May be shared with customer support providers as needed.
  • Examples: Email content, form responses, or other support-related communications.

d. Additional Information

  • Personal Information: Name, email, phone number, date of birth, gender, profile photo, preferences, and location.
  • Demographic Information: Age, marital status, religious views, ethnicity.
  • Usage Information: Profile activity, search preferences, interaction logs.
  • Form/Profile Data: Information shared via our matchmaking form or onboarding process.

3. How We Use Your Information

We use your information to:

  • Provide and improve our matchmaking services
  • Fulfill transactions and process payments
  • Personalise user experience on the platform
  • Communicate updates, offers, and relevant content (optional/unsubscribe available)
  • Analyse user activity and improve performance
  • Prevent fraud, monitor security, and address technical issues

4. Sharing Your Information

We may share your information:

  • With Matches: Limited profile info visible to potential matches
  • With Service Providers: For services like payment processing, email delivery, data storage, etc.
  • With Affiliates: Including trusted partners under Qadr’s direction
  • Legal Requirements: To comply with applicable laws or valid government requests
  • Business Transfers: In case of acquisition or asset transfer

5. Security Measures

We implement technical, administrative, and physical measures to protect your data. However, no system is 100% secure. We advise users to take reasonable steps to protect their personal information and login credentials.

6. Your Rights (GDPR & UK Data Law)

As a user in the UK or EEA, you have the right to:

  • Access your data
  • Correct inaccuracies
  • Request data deletion
  • Restrict or object to processing
  • Data portability (request a copy in digital format)

To exercise any of these rights, please contact us at qadr.matchmakers@gmail.com.

7. Retention

We retain your information as long as your account is active, for legal reasons, or until you request deletion. If you place an order, your order data is retained unless and until you ask for it to be erased.

8. Cookies

Cookies are small data files used to improve your browsing experience. We use functional, performance, advertising, and social media cookies. You can control cookie settings via your browser. Disabling cookies may affect functionality.

9. Do Not Track

We do not respond to “Do Not Track” signals due to a lack of consistent industry standards.

10. Minors

Our services and Site are not intended for individuals under the age of 18. We do not knowingly collect personal data from children. If you believe your child has submitted data, please contact us for removal.

11. External Links

We may link to third-party sites. We are not responsible for the content or privacy practices of those sites. Please review their privacy policies before using them.

12. Changes to This Policy

We may update this Privacy Policy to reflect changes in our practices, legal requirements, or service updates. We encourage you to review it periodically.

13. Contact Us

If you have questions, concerns, or complaints:

Qadr Matchmakers
qadr.matchmakers@gmail.com

14. Governing Law

This Privacy Policy is governed by the laws of England and Wales. You agree to submit to the exclusive jurisdiction of the courts of England.

15. Business Transfers & Liability

In the event of a sale or merger, your data may be transferred to a new owner. We will inform you if this happens.

Qadr Matchmakers is not liable for indirect or consequential losses. Our liability is limited to the greater of £100 or the amount you paid to us in the last six months.

16. Indemnity

By using our services, you agree to indemnify and hold harmless Qadr Matchmakers from any claims arising from your use of the platform.

Last Updated: March 25, 2025